Return and Refund Policy for AsiaBazaar.com

1. Introduction
At AsiaBazaar.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy to ensure a hassle-free experience. Please read the following terms to understand the process.

2. Return Eligibility
To be eligible for a return, the following conditions must be met:

• The item must be in its original, unused, and unwashed condition.
• The item must be returned within [X] days from the date of delivery.
• The item must be in its original packaging, including any tags or labels.
• Certain items, such as perishable goods, personalized items, or final sale products, are not eligible for return.

3. How to Return an Item
To initiate a return, please follow these steps:

1. Contact our Customer Service team at [insert email/phone number] within [X] days of receiving your order. Provide your order number, item(s) to return, and the reason for the return.
2. Our team will guide you through the return process and may provide a return shipping label.
3. Pack the item securely in its original packaging and include any relevant invoices or receipts.
4. Ship the item back to us using the instructions provided by our team. Please note that the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

4. Non-Returnable Items
The following items are non-returnable:

• Gift cards
• Personal care items (e.g., skincare, haircare)
• Items marked as “Final Sale”
• Customized or personalized products
• Perishable items (e.g., food, flowers)

5. Refund Process
Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that it may take [X] business days for the refund to reflect in your account, depending on your payment provider.

If you used a promotional discount or coupon, the refund will be based on the amount you actually paid after applying the discount.

6. Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size or color, please return the original item and place a new order for the desired product.

7. Damaged or Defective Items
If you receive an item that is damaged, defective, or not as described, please contact our Customer Service team immediately at [insert email/phone number]. We will arrange for a free return and provide a full refund or send a replacement product, depending on your preference and product availability.

8. Order Cancellations
If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we are unable to cancel it. If you receive the order and decide to return it, please follow the return instructions above.

9. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or damaged item). In such cases, we will cover the cost of return shipping.

10. Lost or Stolen Items
AsiaBazaar.com is not responsible for lost or stolen return packages. We recommend using a trackable shipping service and purchasing shipping insurance for items of significant value.

11. Contact Us
If you have any questions about our return and refund policy, or if you need assistance with a return, please contact us at:

• Email: [insert email]
• Phone: [insert phone number]
• Business Hours: [insert hours]

Thank you for shopping with AsiaBazaar.com. We appreciate your business and are here to assist you!